Shipping policy
At Golf Box TFS we want your order to reach you quickly and clearly. Here's how our shipping works.
Where we ship. We deliver across the Canary Islands, mainland Spain and Europe. All orders are sent from our base in Tenerife South.
Carrier. Orders are shipped with Correos and its European delivery partners.
Delivery times & cost
- Tenerife South golf courses: FREE local delivery — next business day. We meet you at Golf del Sur, Amarilla or Los Palos at an agreed time.
- Canary Islands: FREE delivery on orders over €5 (3–5 business days).
- Mainland Spain: €13 (3–5 business days).
- Rest of Europe: €12 (5–8 business days).
Import taxes (orders outside Spain). For deliveries to the rest of Europe, any import VAT and duties are calculated and collected at checkout — so there is nothing extra to pay when your parcel is delivered.
Order processing: within 24 hours (Monday to Friday). Order cut-off is 3:00 PM (Canary time); orders placed after that are processed the next business day.
Tracking. Once your order ships you'll receive a confirmation email with a tracking number.
Damaged or lost items. If your item arrives damaged, contact us within 24 hours with photos and we'll sort it out. If a parcel is lost in transit, contact us and we'll work with Correos to locate it or send a replacement.
Address changes and cancellations. To change your delivery address or cancel an order, contact us within 12 hours of ordering. Once a parcel is in transit we can't cancel it, but you can return it (see our Refund Policy).
Questions? Email info@golfboxtfs.es or call +34 681 345 328.